Fixing ‘Event Code: F0.01.09.01’ error on HP printer [Guide]

Resolving Error F0.01.09.01 on HP Color LaserJet Pro Printers

Here’s a step-by-step guide to fix the F0.01.09.01 error on your HP Color LaserJet Pro printer after changing the toner cartridge. This issue affects printers with firmware version 6.17.0.1700.

Affected Models:

  • HP Color LaserJet Pro 4201, 4202, 4203
  • HP Color LaserJet Pro MFP 4301, 4302, 4303

Important: Do not replace the printer or any parts to resolve this issue.

Steps to Resolve:

Method 1: Using Embedded Web Server (EWS)

  1. Access EWS: For instructions, visit HP’s support page.
  2. Restore Factory Defaults: In EWS, go to: General > Restore Default Setting > Restore. Caution: This will reset all settings and erase memory-stored pages.

Method 2: Manual Toner Cartridge Removal

  1. Remove a Toner Cartridge: Open the printer and carefully take out one toner cartridge.
  2. Dismiss Error Message: An error about a missing cartridge will pop up. Close this message.
  3. Restore Factory Defaults via Control Panel: Navigate on the printer: Menu > Tools > Maintenance > Restore Settings. Caution: This resets all settings and deletes memory-stored pages.
  4. Reinsert the Toner Cartridge: After the printer restarts, put the toner cartridge back in.

If the error persists after these steps, please reach out to HP Customer Support for more help.

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